Patient’s responsibilities

Small red cabin on top of a mountain surrounded by grass and wildflowers

Patients are responsible for:

  • keeping their appointments

  • giving the surgery plenty of notice when cancelling their appointments

  • attending blood tests appointments and hospital appointments

  • chasing up blood test and x-ray results by calling the surgery or checking on the app to make sure that the surgery has received the results from the hospital/provider

  • chasing their hospital/specialist appointments from the hospital/provider

  • being courteous to staff - click here to read our zero tolerance policy.